Learning Opportunities Program (LOP)
Build essential workplace skills for free with LOP! Our workshops cover computer basics, digital skills, and communication to boost your confidence and help you succeed at work.
About LOP
This program helps give adults confidence to look for work. We offer free workshops that teach the skills employers require, from computer basics to soft skills to workplace communication.
Our workshops are small, supportive, and inclusive. LOP is about learning, as well as building community and a sense of belonging.
Benefits of LOP
- Develop the basic computer and digital skills you need for work
- Strengthen your interpersonal skills
- Learn how to effectively communicate at work and in life
- Improve your reading, writing, and numeracy skills
- Upgrade your skills for apprenticeships
- Become more confident and independent
- Gain community and new friends
Who We Support
All adult learners are welcome, including Canadian citizens, permanent residents, refugees, and work permit holders. However, the training is most useful for adults aged 45 to 64.
Whether you're brushing up on basics, looking for work, or want to be more independent in everyday life, we're here to support your growth and learning.
To participate, you must:
- Have a Social Insurance Number (SIN)
- Be unemployed or employed part-time
- Not have post-secondary education
- Communicate in English comfortably
- Be 18 or older
Explore Our Workshops
Our workshops are delivered in small groups over 10 weeks and are offered seasonally. If you’re interested in learning more or joining, fill in the form below, and we’ll contact you soon.
Introduction to Microsoft Office
(10 weeks)
Learn how to use:
- Word
- Excel
- PowerPoint
- Outlook
Basic Computer Skills
(10 weeks)
Learn about:
- Computer hardware and software
- Email communication
- Internet browsing
- Digital safety
- File management
Essential Employment Skills
(10 weeks)
Learn:
- Customer service skills
- Communication strategies
- Workplace professionalism
- How to use cash register systems
Workplace Communication Skills
(10 weeks)
Learn to:
- Read and create workplace documents
- Write professional emails
- Practise communication with other learners to improve skills
Introduction to Google Workspace
(10 weeks)
Learn to use Google applications:
- Docs
- Slides
- Sheets
- Forms
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Additional LOP Training
We also offer Building Everyday Skills training for emergent readers throughout the year. Participants work with a tutor one-on-one or in a small group, focusing on their goals.
This training helps to improve:
- Reading
- Writing
- Numeracy
- Digital skills
Referral Partner Information
Thinking of referring someone to LOP? Before you fill in the form with your client, consider whether this program is the right fit.
LOP is beneficial for:
- Newcomers
- Emergent readers
- Job seekers
- People in need of computer or digital skills
- Those who need to upgrade skills for apprenticeships
Apply Now
Please fill out and submit the form. We’ll call you soon after to determine if LOP would be a useful program for you.
Testimonials
“During the program, I learned valuable skills in customer service and Microsoft Office that have strengthened both my professional and personal development. The training helped me improve my communication, teamwork, and technical abilities, which are essential in today's workplac."
—Riazur
“This program showed me that I am capable and that I have many strengths to offer. Everything I learned here will support me in finding a good job and building a better future. I am very thankful for the guidance, kindness, and encouragement I received."
—Pamela
“At 63, I am currently enrolled in the YMCA's Learning Opportunities Program, building skills in Microsoft Office and workplace essentials. These programs have boosted my confidence, digital literacy, and readiness for employment. It's a life-changing step toward rejoining the workforce and be financially independent."
—Julieta
Contact Us
Have questions or want more information about LOP? We’d love to hear from you.
📧 northyork.lop@ymcagta.org | 📞 416-635-9622 | 📍4580 Dufferin Street, Suite 200, North York
